How to Cancel Home Chef

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Quick answer

Home Chef's cancel option is labeled "pause". On the website, go to Account > Account Settings and use the pause option at the bottom of the left-hand tabs; in the app, tap Account > My Settings > Pause My Account. Home Chef says this cancels your subscription. Do it before Friday at 12 PM CST the week before your next delivery.

Cancellation snapshot

Cancel online
Yes
Cancellation takes effect
Future orders, if done before Friday 12 PM CST the week before delivery

Before you cancel

  • Deadline: cancel before Friday at 12 PM CST the week before your next delivery (Wednesday at 12 PM CST for products from the Tempo by Home Chef menu). Home Chef can't cancel orders that have been finalized, processed or shipped.
  • Canceling doesn't cancel your first order (contact Home Chef's support team for that), or any order that's already processed.
  • Don't pick a restart date. If you choose an automatic restart date when pausing, Home Chef reactivates your account on that date.
  • Although the button says "pause", Home Chef says these steps cancel your subscription. You can log back in and reactivate at any time.
  • You can also skip individual orders instead of canceling.

How to cancel Home Chef

Cancel on the Home Chef website

  1. Log in and click Account in the upper right of your dashboard.
  2. Click the Account Settings tab.
  3. Use the pause option at the bottom of the navigation tabs on the left.
  4. Share your reason for pausing when asked. Don't select a restart date.
  5. Continue until you reach the cancellation confirmation screen.

Cancel in the Home Chef app

  1. Tap Account at the bottom right.
  2. Select My Settings.
  3. Select Pause My Account at the bottom. Share your reason when asked and don't select a restart date.
  4. Continue until you see the confirmation.

Cancel by email

Home Chef's terms say you can also cancel by sending a request by email.

  1. Email support@homechef.com asking to cancel your subscription.
  2. Include your name and the email address on your Home Chef account.
  3. Send it well before the deadline (Friday at 12 PM CST the week before your next delivery, or Wednesday for Tempo by Home Chef products). Home Chef's terms say a request doesn't affect charges submitted before it could reasonably act on it, so if the deadline is close, cancel online instead.

You won't see a confirmation screen when you cancel by email. Keep the email in your Sent folder and wait for Home Chef's written reply confirming the cancellation.

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Timing Send it well before Friday at 12 PM CST the week before your next delivery (Wednesday for Tempo by Home Chef products). A request doesn't stop charges Home Chef submitted before it could act on it, so if the deadline is close, cancel online instead.

Your email

Subject: Notice of Cancellation: Home Chef Subscription

To Whom It May Concern:

I am writing to give formal notice that I wish to cancel my Home Chef subscription, effective on the earliest date permitted under my agreement. I request that no further charges be made to my account after that date.

My account details are as follows:
Name on the account: [Your full name]
Email on the account: [Email address on your account]

I would be grateful if you would send written confirmation of this cancellation, including the date on which it takes effect, to [Email address on your account]. I will keep a copy of this letter for my records.

Thank you for your prompt attention to this matter.

Sincerely,
[Your full name]
  • By email: support@homechef.com. The email is sent from your own account, so you keep a copy in your Sent folder.
  • Keep a copy of your email and proof of when you sent it.

This is a plain template, not legal advice. CutTheCharge doesn't send anything or contact Home Chef for you, and can't guarantee the cancellation. Check your agreement for any notice period or fee.

Common problems

I canceled but an order still shipped

Orders that were finalized, processed or shipped before your cancellation can't be canceled. Cancel before Friday at 12 PM CST the week before a delivery.

I'm not sure my cancellation worked

Home Chef says it isn't complete until you reach the cancellation confirmation screen and get a confirmation email. If you have questions or need help canceling your first order, contact Home Chef's support team. To remove a restart date, Home Chef says to reactivate your account, then pause it again without selecting one.

Make sure it worked

  • Online or in the app, Home Chef says your cancellation is complete only when you reach the confirmation screen and receive a confirmation email.
  • By email, keep Home Chef's written reply confirming the cancellation.
  • Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
  • Check your next card or bank statement to confirm the charge has stopped.

Frequently asked questions

Does pausing Home Chef cancel it?

Yes. Home Chef says the steps labeled "pause" cancel your subscription, and you can reactivate at any time.

What's the Home Chef cancellation deadline?

Before Friday at 12 PM CST the week before your next delivery.

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