How to Cancel Home Chef

Last checked against Home Chef's official help center.How we check

Quick answer

Home Chef's cancel option is labeled "pause". On the website, go to Account > Account Settings and use the pause option at the bottom of the left-hand tabs; in the app, tap Account > My Settings > Pause My Account. Home Chef says this cancels your subscription. Do it before Friday at 12 PM CST the week before your next delivery.

Cancellation snapshot

Cancel online
Yes
Cancellation takes effect
Future orders, if done before Friday 12 PM CST the week before delivery

Before you cancel

  • Deadline: cancel before Friday at 12 PM CST the week before your next delivery. Home Chef can't cancel orders that have been finalized, processed or shipped.
  • Canceling doesn't cancel your first order (contact Home Chef's support team for that), or any order that's already processed.
  • Don't pick a restart date. If you choose an automatic restart date when pausing, Home Chef reactivates your account on that date.
  • Although the button says "pause", Home Chef says these steps cancel your subscription. You can log back in and reactivate at any time.
  • You can also skip individual orders instead of canceling.

How to cancel Home Chef

Cancel on the Home Chef website

  1. Log in and click Account in the upper right of your dashboard.
  2. Click the Account Settings tab.
  3. Use the pause option at the bottom of the navigation tabs on the left.
  4. Share your reason for pausing when asked. Don't select a restart date.
  5. Continue until you reach the cancellation confirmation screen.

Cancel in the Home Chef app

  1. Tap Account at the bottom right.
  2. Select My Settings.
  3. Select Pause My Account at the bottom. Share your reason when asked and don't select a restart date.
  4. Continue until you see the confirmation.

Common problems

I canceled but an order still shipped

Orders that were finalized, processed or shipped before your cancellation can't be canceled. Cancel before Friday at 12 PM CST the week before a delivery.

I'm not sure my cancellation worked

Home Chef says it isn't complete until you reach the cancellation confirmation screen and get a confirmation email. If you have questions or need help canceling your first order, contact Home Chef's support team. To remove a restart date, Home Chef says to reactivate your account, then pause it again without selecting one.

Make sure it worked

  • Home Chef says your cancellation is complete only when you reach the confirmation screen and receive a confirmation email.
  • Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
  • Check your next card or bank statement to confirm the charge has stopped.

Frequently asked questions

Does pausing Home Chef cancel it?

Yes. Home Chef says the steps labeled "pause" cancel your subscription, and you can reactivate at any time.

What's the Home Chef cancellation deadline?

Before Friday at 12 PM CST the week before your next delivery.

All food & subscription boxes guides

Sources

Did these steps not match what you saw?
Tell us and we'll re-check the guide.

Report outdated instructions