How to Cancel Planet Fitness

Last checked against Planet Fitness's official customer service page.How we check

Quick answer

You can end your membership online through the member portal on the Planet Fitness website, in person at your home club, or by mailing written notice to your home club. Timing matters: your club must receive your request at least 8 days before your next billing date to stop that charge.

Cancellation snapshot

Cancel online
Yes, through the member portal
Cancellation takes effect
Billing changes can take up to 7 days

Before you cancel

  • Monthly charge: to stop the billing on your next billing date, your club must receive your request at least 8 days before that date. Planet Fitness says billing changes can take up to 7 days.
  • Annual fee: to stop it, your club must receive your request at least 8 days before the annual fee date.
  • You can find your billing dates in the member portal on the Planet Fitness website or on your membership agreement.
  • Minimum term: if your membership has a minimum term and you end it before the term is over, there's a $58 buyout fee.
  • Some policies can vary by location because of state and local rules. Your home club can confirm what applies to you.

How to cancel Planet Fitness

Cancel online

  1. Log in to your account through the member portal on the Planet Fitness website.
  2. Follow the steps to end your membership.

Planet Fitness customer service page ↗

Cancel in person

  1. Visit your home club and ask to end your membership.

Cancel by mail

  1. Write to your home club requesting to end your membership.
  2. Mail it early enough that the club receives it at least 8 days before your next billing date (or annual fee date).

Write your letter with our free tool

Write your cancellation letter (free)

Fill in your details and we'll write the letter. You send it yourself by mail. Everything stays in your browser: nothing you type is sent to CutTheCharge or saved.

Timing Your club must receive it at least 8 days before your next billing date (or the annual fee date), so post it early.

Your letter

[Your full name]
[Your address]
[Email address on your account]

[Date]

[Company's address]

Subject: Notice of Cancellation: Planet Fitness Membership

To Whom It May Concern:

I am writing to give formal notice that I wish to cancel my Planet Fitness membership, effective on the earliest date permitted under my agreement. I request that no further charges be made to my account after that date.

My account details are as follows:
Name on the account: [Your full name]
Email on the account: [Email address on your account]

I would be grateful if you would send written confirmation of this cancellation, including the date on which it takes effect, to [Email address on your account]. I will keep a copy of this letter for my records.

Thank you for your prompt attention to this matter.

Sincerely,


______________________________
[Your full name]
  • By mail: Send it to your home club, early enough to arrive at least 8 days before your billing date.
  • Keep a copy of your letter and proof of when you sent it.

This is a plain template, not legal advice. CutTheCharge doesn't send anything or contact Planet Fitness for you, and can't guarantee the cancellation. Check your agreement for any notice period or fee.

Common problems

I canceled but was charged again

Check the timing. The club must receive your request at least 8 days before your next billing date to stop that charge, and at least 8 days before the annual fee date to stop the annual fee. If it still looks wrong, contact your home club.

Make sure it worked

  • If you cancel by mail, keep a copy of your letter and proof of when it was sent.
  • Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
  • Check your next card or bank statement to confirm the charge has stopped.

Frequently asked questions

Can I cancel Planet Fitness online?

Yes. Planet Fitness says you can end your membership by logging in to the member portal on its website.

How do I avoid the annual fee?

Your home club must receive your request at least 8 days before the annual fee date.

Is there a fee to cancel?

If your membership has a minimum term and you end it before the term is over, Planet Fitness charges a $58 buyout fee.

All memberships & fitness guides

Sources

Did these steps not match what you saw?
Tell us and we'll re-check the guide.

Report outdated instructions