How to Cancel Planet Fitness
Last checked against Planet Fitness's official customer service page.How we check
Quick answer
You can end your membership online through the member portal on the Planet Fitness website, in person at your home club, or by mailing written notice to your home club. Timing matters: to stop the monthly charge on the 17th, your club must receive your request by the 10th.
Cancellation snapshot
- Cancel online
- Yes, through the member portal
- Cancellation takes effect
- Billing changes can take up to 7 business days
Before you cancel
- Monthly charge: to stop the billing on the 17th, your club must receive your request by the 10th of the month. Planet Fitness notes billing changes can take up to 7 business days.
- Annual fee: to stop it, your club must receive your request by the 25th of the month before the annual fee date.
- Minimum term: if your membership has a minimum term and you end it before the term is over, there's a $58 buyout fee.
- Some policies can vary by location because of state and local rules. Your home club can confirm what applies to you.
How to cancel Planet Fitness
Cancel online
- Log in to your account through the member portal on the Planet Fitness website.
- Follow the steps to end your membership.
Cancel in person
- Visit your home club and ask to end your membership.
Cancel by mail
- Write to your home club requesting to end your membership.
- Mail it early enough that the club receives it before the billing deadlines above.
Common problems
I canceled but was charged again
Check the timing. The club must receive your request by the 10th to stop that month's charge on the 17th, and by the 25th of the month before the annual fee date to stop the annual fee. If it still looks wrong, contact your home club.
Make sure it worked
- If you cancel by mail, keep a copy of your letter and proof of when it was sent.
- Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
- Check your next card or bank statement to confirm the charge has stopped.
Frequently asked questions
Can I cancel Planet Fitness online?
Yes. Planet Fitness says you can end your membership by logging in to the member portal on its website.
How do I avoid the annual fee?
Your home club must receive your cancellation by the 25th of the month before the annual fee date.
Is there a fee to cancel?
If your membership has a minimum term and you end it before the term is over, Planet Fitness charges a $58 buyout fee.
Related guides
All memberships & fitness guides
Sources
- Planet Fitness Customer Service and FAQ (official company source, checked Sep 27, 2026)
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