How to Cancel Experian

Last checked against Experian's official help center and Contact Us page.How we check

Quick answer

Sign in to Experian and switch your paid monthly membership to a free membership (you're taken to your membership settings after signing in). Or call Experian membership support at 1-866-617-1894.

Go to Experian's official help center →Opens www.experian.com, Experian's official site. CutTheCharge doesn't cancel anything for you.

Cancellation snapshot

Cancel online
Yes, by switching to a free membership after signing in

Before you cancel

  • Experian's help page describes canceling as changing to a free membership, which has no monthly costs.
  • The free membership still includes your Experian credit report and FICO® Score (updated daily when you sign in), Experian credit monitoring alerts for key changes, and online disputes.
  • You can upgrade or change your account again at any time.

How to cancel Experian

Switch to a free membership online

  1. Go to Experian's help center and choose Sign in to update now under "How to cancel my membership", or sign in to your Experian account.
  2. After you sign in, you're taken to your membership settings.
  3. Select the free membership to change from your paid monthly membership.

Experian's help center (How to cancel my membership) ↗

Change your membership by phone

  1. Call Experian membership support at 1-866-617-1894: Monday–Friday 8am to 8pm CT, Saturday–Sunday 8am to 6pm CT.
  2. Ask to change your paid membership.

Chat or mail

  1. Chat: sign in to chat with EVA, Experian's virtual assistant, available 24 hours a day, 7 days a week.
  2. Mail: experian.com, Attn. Customer Care, PO Box 2390, Allen, TX 75013.

Make sure it worked

  • Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
  • Check your next card or bank statement to confirm the charge has stopped.

Frequently asked questions

Does canceling Experian delete my account?

Experian's help page describes moving from a paid monthly membership to a free membership, which includes your Experian credit report and FICO® Score, credit monitoring alerts and online disputes. It doesn't describe closing the account.

What's Experian's phone number for membership questions?

1-866-617-1894, Monday–Friday 8am to 8pm CT and Saturday–Sunday 8am to 6pm CT.

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