How to Cancel Disney+

Last checked against the official US Disney+, ESPN and Hulu Subscriber Agreement.How we check

Quick answer

Go to Disney+'s cancellation page (disneyplus.com/account/cancel-subscription), log in and select Cancel Subscription. Cancellation takes effect at the end of your current subscription term, free trial or promotion. If you subscribed through another company, cancel through that company.

Go to Disney+'s cancellation page →Opens www.disneyplus.com, Disney+'s official site. CutTheCharge doesn't cancel anything for you.

Cancellation snapshot

Cancel online
Yes
Phone call needed
No
Cancellation takes effect
End of your current subscription term, free trial or promotion
Refund
No refunds or credits for partly used periods, except where the law requires
Billed by Apple, Google or others
Yes: cancel through the company you subscribed with

Before you cancel

  • Cancellation takes effect at the end of your current subscription term, free trial or promotion. If your subscription term covers several billing periods, the agreement says you are billed for any remaining billing periods in that term.
  • You can cancel a free trial at any time before it ends.
  • If you signed up for a Disney+, Hulu, ESPN+ bundle through Disney+, manage the bundle through Disney+.

How to cancel Disney+

Cancel on the Disney+ website

Use this if Disney+ bills you directly.

  1. Go to disneyplus.com/account/cancel-subscription.
  2. Log in if asked.
  3. Select Cancel Subscription.

Billed by someone else?

Important

If you subscribed to Disney+ through another company, Disney+'s terms say to use that company's help center for instructions on how to cancel.

  • Cancel with the company that bills you. Our general guides cover subscriptions billed by Apple and by Google Play.

Common problems

I can't find a cancel option

You may have subscribed through another company or through a bundle. Cancel with the company that bills you, or manage a Disney+ bundle through the service you signed up with.

Refunds and your final bill

  • The Disney+ subscriber agreement says it does not refund or credit partly used subscription periods, except as required by law, although it may do so case by case.

Make sure it worked

  • Keep the confirmation email, a screenshot of the confirmation screen, or any reference number.
  • Check your next card or bank statement to confirm the charge has stopped.

Frequently asked questions

When does my Disney+ cancellation take effect?

At the end of your current subscription term, free trial or promotion, unless Disney+ tells you otherwise.

Can I cancel during a free trial?

Yes. The subscriber agreement says you can cancel at any time before the end of your free trial.

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Sources

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